AdminUpdate: ANICO Deploys New Email Processing Strategy
FROM ANICO…
American National’s new business departments have implemented a new process to handle the thousands of emails ANICO receives each week.
This new process creates a faster, streamlined email delivery experience that automatically calculates if an email should be routed as administrative (to a Life or Annuity Case Manager), underwriting (to an Underwriter) for life, or as an inquiry (to the correct Correspondence Team) for annuity.
The Process Will Ensure:

American National’s new business departments have implemented a new process to handle the thousands of emails ANICO receives each week.
This new process creates a faster, streamlined email delivery experience that automatically calculates if an email should be routed as administrative (to a Life or Annuity Case Manager), underwriting (to an Underwriter) for life, or as an inquiry (to the correct Correspondence Team) for annuity.
The Process Will Ensure:
- Expedient delivery to the appropriate division
- Faster review by the applicable division
Click to learn how to prepare emails for Accelerated Processing.
Find out more about these changes from ANICO…
Important: Review the Accelerated Processing Instructions for subject line and email recipient requirements under the new system.