FROM LEGAL & GENERAL…
We are excited to share good news to prepare you for some upcoming changes taking place at Legal & General America (LGA). These changes will only affect those advisors that are currently using paper applications to submit business for Banner (non-NY) business.
Introducing LGA’s New Fillable PDF Application
We have developed an alternative to our traditional paper life insurance application (LIA). This new application is a fillable PDF and is now accessible in the Forms section of our Partner Dashboard.
When advisors submit business using this new fillable PDF, we will transfer all app information collected into our digital platform to automate processing, including LGA ordering all 3rd party (exams, APS’s, etc.) requirements. We will then email a digital application link to the client (client email addresses MUST be provided when submitting either app) asking them to review answers for accuracy and complete any missing information.
This means that advisors and their customers can take advantage of all the benefits our digital platform offers including instant decisions, reduced medical evidence, and faster cycle times. Click here for more information.
What if Advisors Continue to Submit Paper Applications?
Effective May 19th, these advisors will see the following process changes for traditional paper applications:
- The client’s email address will now be required on all applications
- This will be used to create the digital application link that will be sent to the client as described above.
- The GA may continue to order any exam requirements as they do today
- If the advisor and GA would prefer LGA order these requirements so the client can potentially benefit from LGA’s digital process, traditional paper applications should include a LabLift cover sheet
This now means that advisors and their customers can take advantage of all the benefits our digital platform offers including instant decisions, reduced medical evidence, and faster cycle times even if they submit a traditional paper application or the new, fillable pdf. Click here for Digital Migration FAQs.
Important: While LGA continues to accept traditional paper applications, they will eventually require the fillable PDF or digital application for all cases.
Find out more about these changes from Legal & General…